At the foundation, we believe in the power of research to inform and improve the emergency healthcare system in Kenya. That’s why we conduct and share studies exploring various aspects of Kenya’s emergency healthcare system.
One of our latest papers examines how WhatsApp, a popular messaging app, is used by EMS providers to communicate with each other and coordinate patient care. We found that WhatsApp offers several benefits, such as speed, convenience, and low cost, but also some challenges, such as privacy, reliability, and accountability.
Click below to read the full paper. We hope you find it interesting and valuable. Feel free to share your feedback and suggestions with us.